Book Order Update

Well, seems I get a refund for the book but not for the cost of posting it back to them.

There are five books in my order, and they’ll be coming in three deliveries. Booktopia’s policy is to send books to the customer as soon as they arrive rather than wait until all books in an order are there, at no extra cost. So I suppose that offsets the postage I paid in order to get my refund. But I’m still left with a vague feeling of being cheated, because I was deceived by the publishers repackaging.

I seem to be cursed when it comes to mail order. About a third of the orders I’ve placed in the last year or so, whether yarn or books, have had problems. Maybe it’s related to the subscriber curse. (Magazines start putting out cr*ppy issues the moment I subscribe.) Or maybe the subscriber curse is just a part of a greater Mail Order Curse. Subscribing is a form of mail order, after all.

I think I will order all books through bookshops from now on. Pity you can’t do that with yarn.

3 thoughts on “Book Order Update

  1. What a bummer! That is a pain alright, I hate having to pay for something thats not my fault. I’m sure something good will come your way to offset it

  2. Perhaps if you could order yarn through bookshops, more yarn shops would do coffee. 🙂

  3. What a shame you’ve had trouble with Amazon customer service. I’ve only ever had one cause to complain to Amazon (a badly packed despatch arrived damaged) and they responed to my email within 24 hours, and had refunded me a negotiated amount in a further 24hrs. I was actually rather impressed with that speed and level of service, particularly for such a huge, seemingly faceless, organisation.

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